The Certispec Group of companies is a member of the TIC Council which is an association of companies whose primary business is to provide testing, inspection and verification/certification services for our customers' or third parties' products, services or systems.
As such, we recognize that the value that we provide to our customers is trust. For this reason Certispec has chosen to adopt and implement a Compliance Code that enshrines the substance of the integrity that TIC Council membership stands for.
If you wish to make any inquiries about our Compliance Code or want to provide feedback or make a specific complaint kindly use the "Contact Us" tab at the top of the page to send us a message.
Certispec Compliance Principles
At the foundation of this code are the Compliance Principles which address technical, business and professional conduct and ethics in relation to the following:
Certispec is committed to operating in a professional, independent and impartial manner in all its activities.
Certispec and its employees shall carry out its work honestly and shall not tolerate any deviation from its approved methods and procedures. Where approved test methods make provision for tolerances in results, we shall ensure that such tolerances are not abused to alter the actual test finding.
Certispec shall report data, test results and other material facts in good faith and shall not improperly change them and shall only issue reports and certificates that correctly present the actual findings, professional opinions or results obtained.
2. Conflicts of interest
Certispec shall strive to avoid conflicts of interest with any related entity in which it has a financial or commercial interest and to which it is required to provide services.
We shall avoid conflicts of interest between our own companies and/or divisions engaged in different activities, but which may be providing services to either the same customer or each other.
We shall ensure that our employees avoid conflicts of interest with any activities carried out on our behalf.
Certispec shall treat all information received in the course of the provision of its services as business confidential to the extent that such information is not already published, generally available to third parties or otherwise in the public domain.
Certispec shall prohibit the offer or acceptance of a bribe in any form, including kickbacks on any portion of a contract payment.
We shall prohibit the use of any routes or channels for provision of improper benefits to, or receipt of improper benefits from, customers, agents, contractors, suppliers, or employees of any such party, or government officials.
5. Fair Business Conduct
Certispec shall conduct itself with the highest standards of business ethics and integrity and shall not do anything which would bring our reputation, or the reputation of TIC Council or the TIC industry, into disrepute.
6. Health and Safety
Certispec realizes that our employees are the most important resource for our company in providing our services. To that end, we have implemented a Health and Safety Management System that includes training and procedures to protect the health and safety of all our employees as well as our customers and third parties. We continuously monitor any incidents that may occur, with a view to minimizing risks while conducting our business operations.
7. Fair Labour
Certispec is aware of our social responsibility towards our employees and the people, communities and environments in which we work, and we respect human rights.