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Compliance Code

Compliance Code

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As a member of the International Federation of Inspection Agencies (I.F.I.A.), Certispec Services has implemented a Compliance Code as a continuing commitment to our clients to help ensure that we abide by high standards of professional conduct throughout our organisation, assure ethical behaviour by each and every-one of our employees and the integrity of the services that we provide.

Our Compliance Code is based upon the principles outlined below and the text of the entire code may be downloaded by clicking here.

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Certispec Compliance Principles

Integrity

Certispec Services is committed to operating in a professional, independent and impartial manner in all its activities.

Certispec Services and its employees shall carry out its work honestly and shall not tolerate any deviation from its approved methods and procedures. Where approved test methods make provision for tolerances in results, we shall ensure that such tolerances are not abused to alter the actual test finding.

Certispec Services shall report data, test results and other material facts in good faith and shall not improperly change them, and shall only issue reports and certificates that correctly present the actual findings, professional opinions or results obtained.

Conflicts of interest

Certispec Services shall strive to avoid conflicts of interest with any related entity in which it has a financial or commercial interest and to which it is required to provide services.

We shall avoid conflicts of interest between our own companies and/or divisions engaged in different activities but which may be providing services to either the same client or each other.

We shall ensure that our employees avoid conflicts of interest with any activities carried out on our behalf.

Confidentiality

Certispec Services shall treat all information received in the course of the provision of its services as business confidential to the extent that such information is not already published, generally available to third parties or otherwise in the public domain.

Anti-bribery

Certispec Services shall prohibit the offer or acceptance of a bribe in any form, including kickbacks on any portion of a contract payment.

We shall prohibit the use of any routes or channels for provision of improper benefits to, or receipt of improper benefits from, customers, agents, contractors, suppliers, or employees of any such party, or government officials.

Fair marketing

Certispec Services shall only present itself and conduct marketing, including any comparisons with or references to competitors or their services, in a manner that is truthful and not deceptive or misleading or likely to mislead.